Here is a comprehensive Privacy Policy for your website, drafted specifically for a California-based law firm. It incorporates requirements from the CCPA/CPRA, CalOPPA, and includes specific provisions for SMS/text messaging consent as required by carriers.

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# PRIVACY POLICY

**Last Updated:** March 8, 2026

**Powerhouse Legal Advocate A Law Corporation** (“we,” “our,” or “the Firm”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us (including via SMS/text messaging), or engage with our legal services.

This policy complies with the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), the California Online Privacy Protection Act (“CalOPPA”), and applicable California State Bar rules regarding attorney-client confidentiality.

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## 1. Information We Collect

### 1.1 Personal Information You Provide

We may collect the following categories of personal information when you voluntarily provide it:

– **Contact Information:** Name, address, email address, telephone number
– **Case Information:** Details about your legal matter, accident descriptions, injury information, medical providers
– **Identification Information:** Driver’s license number (only when necessary for your case)
– **Financial Information:** Insurance information, billing details (only when you become a client)
– **Communications:** Information you provide when you contact us via phone, email, or through our website contact forms

### 1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

– **Technical Information:** IP address, browser type, operating system, device information
– **Usage Data:** Pages visited, time spent on pages, referring website, clicks
– **Cookies and Tracking Technologies:** We use cookies and similar technologies to improve website functionality and analyze site traffic. You can manage cookie preferences through your browser settings.

### 1.3 SMS/Text Messaging Information

If you consent to receive SMS/text messages from us, we collect and maintain:

– Your mobile phone number
– Date, time, and method of your opt-in consent
– Records of messages sent to you

**SMS opt-in and phone numbers collected for SMS communication purposes will NOT be shared with any third party or affiliates for marketing purposes.**

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## 2. How We Use Your Information

We use your personal information for the following business purposes:

### 2.1 Providing Legal Services
– Responding to inquiries and scheduling consultations
– Evaluating potential cases and providing legal advice
– Communicating with you about your legal matter
– Providing legal representation (if you become a client)

### 2.2 Communications
– Sending case updates, appointment reminders, and other informational messages
– Responding to your questions and requests
– Sending promotional messages ONLY if you expressly opt in to receive them

### 2.3 Website Operations
– Operating and improving our website
– Analyzing website usage to enhance user experience
– Ensuring website security and preventing fraud

### 2.4 Legal Compliance
– Complying with court orders, subpoenas, or legal process
– Meeting ethical obligations under California Rules of Professional Conduct
– Establishing or defending legal claims

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## 3. SMS/Text Messaging Policy

### 3.1 Types of Messages

With your consent, we may send the following types of SMS messages:

– **Conversational Messages:** Direct, back-and-forth messages you initiate. Consent is implied, and opt-out keywords are not required.
– **Informational Messages:** Appointment reminders, case updates, or other non-marketing notices. Your consent is required, and each message will include opt-out instructions.
– **Promotional Messages:** Advertisements for our services. We only send these if you provide express written consent.

### 3.2 Consent

By providing your mobile number on our website, intake forms, or other communications, and checking the consent box, you consent to receive SMS messages from us according to the type of message selected. We maintain records of:

– Date and time of opt-in
– Method of consent (website form, paper form, verbal confirmation)
– The language and action used to obtain consent

### 3.3 Opt-Out

You may revoke consent or opt out of SMS at any time by:

– Replying “STOP” to any text message you receive from us
– Contacting us at joanna@plalawcorp.com or (626) 966-6567

We maintain a record of all opt-out requests to ensure compliance. We do not send SMS from another number if you have opted out of that campaign.

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## 4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following limited circumstances:

### 4.1 Service Providers
We may share information with trusted third-party vendors who assist us in operating our website, managing our communications, or providing legal services (e.g., document management, cloud storage, case management software). These vendors are bound by confidentiality obligations.

### 4.2 Legal and Professional Parties
– **MLS Global APC:** For matters involving business, corporate, or immigration law that are led by our strategic partner, Choucri “Chuck” Mansour.
– **Of Counsel Firm:** For civil litigation matters where we collaborate with senior litigation counsel.
– **Expert Witnesses and Consultants:** When necessary for your case (with your authorization).
– **Courts and Opposing Counsel:** During litigation or settlement negotiations.

### 4.3 Required Disclosures
We may disclose information if required by:
– Law, court order, or legal process
– Regulatory authorities or government agencies
– Protection of our legal rights or the safety of others
– Compliance with California State Bar rules

### 4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to attorney-client privilege protections.

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## 5. Your California Privacy Rights

If you are a California resident, you have the following rights under the CCPA/CPRA:

### 5.1 Right to Know
You have the right to request that we disclose:
– The categories of personal information we collected about you
– The categories of sources from which we collected your information
– Our business purpose for collecting your information
– The categories of third parties with whom we shared your information
– The specific pieces of personal information we collected about you

### 5.2 Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions, including:
– Completing the transaction for which the information was collected
– Providing legal services you requested
– Complying with legal obligations (including California State Bar retention requirements)
– Attorney-client privilege and work product protections

### 5.3 Right to Correct
You have the right to request correction of inaccurate personal information we maintain about you.

### 5.4 Right to Limit Use of Sensitive Personal Information
You have the right to limit our use and disclosure of sensitive personal information to purposes necessary for performing our legal services.

### 5.5 Right to Opt-Out of Sale/Sharing
We do not sell your personal information. We also do not share your personal information for cross-context behavioral advertising purposes.

### 5.6 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not:
– Deny you services
– Charge you different prices or rates
– Provide you a different level of service

### 5.7 How to Exercise Your Rights

To exercise any of these rights, please contact us using one of the following methods:

– **Email:** joanna@plalawcorp.com
– **Phone:** (626) 966-6567
– **In Person:** During any consultation or meeting

We will respond to verified requests within 45 days, with a possible 45-day extension if necessary. We may need to verify your identity before processing your request.

### 5.8 Authorized Agents
You may designate an authorized agent to submit requests on your behalf. We will require verification of the agent’s authority to act on your behalf.

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## 6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

– Secure firewalls and intrusion detection systems
– Encryption of sensitive data where appropriate
– Access controls limiting information access to authorized personnel only
– Regular security updates and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

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## 7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For active client matters, we retain information for the duration of representation plus the applicable statute of limitations. Closed case files are retained according to California State Bar requirements, typically for at least 7-10 years after case closure.

SMS consent records are maintained as long as necessary to fulfill the purposes described in this policy or as required by law.

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## 8. Attorney-Client Confidentiality

Any information shared with us in connection with legal representation is protected by the attorney-client privilege and the California Rules of Professional Conduct. This Privacy Policy does not limit those protections.

The attorney-client privilege:

– Protects your communications from disclosure to third parties
– Applies to emails, phone calls, text messages, and all forms of electronic communication
– Extends to information you provide to our staff in connection with your representation

We may disclose confidential information only in limited circumstances:
– With your informed written consent
– To prevent reasonably certain death or substantial bodily harm
– To establish a claim or defense in a controversy between you and the Firm
– To comply with court orders or applicable law

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## 9. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to:

– Remember your preferences
– Understand how you interact with our website
– Improve website functionality and performance
– Analyze website traffic

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

### 9.1 Do Not Track Signals

CalOPPA requires us to disclose how we respond to “Do Not Track” (DNT) signals. Currently, our website does not respond to DNT signals. You can manage your tracking preferences through your browser settings.

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## 10. Third-Party Links

Our website may contain links to third-party websites (e.g., legal resources, government websites). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

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## 11. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child has provided us with personal information, please contact us immediately.

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## 12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Updates will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

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## 13. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your privacy rights, please contact us:

**Powerhouse Legal Advocate A Law Corporation**

**Phone:** (626) 966-6567

**Email:** joanna@plalawcorp.com

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*This Privacy Policy was last updated on March 8, 2026.*